Collection of Information
We collect personally identifiable information, like names, company name, postal addresses, email addresses, phone numbers, when voluntarily submitted by our visitors. The information you provide is used to fulfill your specific request. This information is only used to fulfill your specific request. We may include your email address in one of our marketing mailing lists. We will not provide your contact information to anyone outside of our company.
Regarding children, we do not knowingly or specifically collect personal information about visitors to this website who are under the age of 13. If you believe that we have mistakenly or unintentionally collected such information, please notify us at [email protected] so that we may delete the information from our servers.
If you fill out a web form on our site, your information will be stored in our CRM system and some amount of your past browsing on our site may be available to us to determine your interests. We may use this information to more effectively engage with you and improve our site. If you do not wish for us to have your personal information, please do not fill out any of the web forms on this site. If you provide your email address and consent for email marketing, some information is collected about when/if the email was opened and what links were clicked. This information is used to assess the engagement and success of an email campaign. Clicking on a link in any of these emails may cause you to be personally identified on our site and may cause some part of your past browsing history on our site to be available to our personnel so we may more effectively engage with you and improve our site. If you do not wish for this tracking to occur, you can unsubscribe from our mailings or use private browsing mode to avoid tracking.
Use of Data
The information we collect to understand your needs and interests helps us deliver a consistent and personalized experience. For example, we may use your information to:
- create and maintain your account in our online dashboard and CRM system
- prevent and detect fraud or other malicious activity
- allow other Paradigm Manufacturing customer support members to communicate with you
- provide service and support
- communicate with you about our services and other updates. Including but not necessarily limited to: new services, technologies, materials and upcoming events.
All emails and newsletters from this site allow you to opt out of further mailings. We will not sell, rent or lease your Personal Information to any third parties.
Distribution of Information
We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.
Commitment to Data Security
Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. In the unlikely event of data theft or other illegal access to your personal data we shall promptly inform you within ten business days upon discovery of such circumstances, and will use all reasonable efforts to cease illegal access immediately upon its discovery.
How to Access, Update or Delete Personal Information
Customers and website visitors can contact us at [email protected] for any requests to update and/or delete personal data. Our customer account information and information collected via our website is stored and processed in the US.
CALIFORNIA PRIVACY RIGHTS. California Civil Code Section 1798.83 permits our customers who are California residents to request certain information regarding our disclosure (if any) of Personal Information to third parties for their direct marketing purposes. To the extent applicable, you may make such a request by sending an email to [email protected]. Please note that we are only required to respond to one request per customer each year.
DELETION OF CONTENT FROM CALIFORNIA RESIDENTS. If you are a California resident under the age of 18 and a registered user of certain parts of the Services, California Business and Professions Code Section 22581 permits you to remove content or Personal Information you have publicly posted. If you wish to remove such content or Personal Information, please send an email to [email protected], and provided you specify which content or Personal Information you wish to be removed, we will do so in accordance with applicable law. Please be aware that after removal you will not be able to restore removed content or Personal Information. In addition, such removal does not ensure complete or comprehensive removal of the content or Personal Information you have posted and that there may be circumstances in which the law does not require (or allow) us to enable removal.
WE THANK YOU FOR YOUR BUSINESS!
Updated November 2020